In a recent development, Pakistan Civil Aviation Authority (PCAA) has taken action against Air Blue and Serene Air for exceeding flight delays and violating passenger rights. The regulatory body issued show-cause notices to both airlines following a series of prolonged flight delays and numerous cancellations that significantly inconvenienced hundreds of passengers.
Serene Air and Air Blue were served notices on January 2 and January 15, respectively. The notices indicate that the operators must provide convincing assurances to the Director General of PCAA that such serious operational lapses will not occur in the future. Failure to do so may lead to regulatory measures, including financial penalties, license suspension or cancellation, and a reduction in the number of scheduled flights.
The show-cause notices emphasize that both operators failed to adhere to established regulatory standards by neglecting to conduct flight operations on time and consistently, resulting in considerable disruption to passengers.
The PCAA reaffirms its commitment to ensuring passenger safety, comfort, and convenience. The regulatory authority is determined to enforce the highest industry standards for all airlines operating within the country’s airspace. As the investigation unfolds, the aviation community will be closely watching the responses and actions of Air Blue and Serene Air to address these serious concerns and prevent future disruptions.
